Privacy Policy

Last updated: 30 September 2026

This policy explains what emdaad.io collects, why, and how to reach us about it.

Scope

This policy covers emdaad.io: the website, its blog, and the forms on it. It does not cover the Emdaad platform itself — the buyer portal and the admin console that Emdaad's customers and their trading partners use. Data processed inside the platform (customer records, orders, pricing, buyer accounts, and everything else a customer's own tenant holds) is governed by that customer's own contract with Emdaad, not by this document. Where the platform's own data is hosted, and what security or residency commitments apply to it, are matters agreed per customer — this policy makes no statement about the platform.

This policy also describes, in a separate section below, how Emdaad sources contacts for direct sales outreach outside of this website.

1. Who we are

Emdaad is a product of CairoIT Solutions, which operates this website and is responsible for the personal data described here.

2. What we collect, and where it comes from

Browsing the site

Visiting emdaad.io generates:

Usage data via Google Analytics (property G-XSCF3W3BNF) — pages viewed, general usage patterns, and your IP address, which Google uses to derive an approximate location. This runs on every page of the site.
A request to Google Fonts for the page's typeface (Inter Tight on English pages, Tajawal on Arabic) — this sends your IP address to Google as an ordinary part of loading the font file. Per Google's own Fonts FAQ, this request sets no cookies and isn't tied to a Google account — Google receives the IP address only because that's how any request over the internet works, the same as loading an image from any server.
Server logs, kept by our hosting provider, InMotion Hosting — your IP address and request details, the way any web server logs its traffic.

Filling in a form

Request a Demo and the blog subscribe form each exist in English and Arabic; the workbook download form exists in English only, for now.

Request a Demo — full name, job title, company, country, industry, current ordering method, number of buyers/accounts, ERP system, an optional note on what you'd like the demo to cover, and work email. If you arrived from the ROI calculator, the figures you entered there are carried into the same submission.
Blog subscribe — email address only.
The Pricing Dispute Workbook download — first name, last name, work email, company, and an optional role, through a HubSpot form. This form asks for two confirmations before it can be submitted: one required ("I agree to allow Emdaad to store and process my personal data") and one optional ("I agree to receive other communications from Emdaad"). It also runs Google's reCAPTCHA to filter automated submissions.

3. Why we use it

To respond to a demo request or a workbook download — replying to you, and, for a demo request, using what you told us about your operation to prepare a relevant session.
To send what you asked for — blog updates if you subscribed, the workbook you requested, and other communications from Emdaad if you opted in via the workbook form's checkbox.
To measure how the site is used — Google Analytics, for understanding traffic and content performance in aggregate. We do not use it to identify individual visitors by name.
To notify our own team of a new submission, so a request doesn't go unseen.

We do not sell personal data.

4. Who we share it with

We use a small number of outside services to run the site and its forms. Each receives only what's needed for its own job:

Service	What it receives	Where it processes it
Google — Analytics, Fonts, and reCAPTCHA	Analytics: pages viewed, usage patterns, and your IP address, on every page. Fonts: your IP address only, no cookies, when a page loads its typeface. reCAPTCHA: interaction signals used to tell humans from bots, on the workbook download form only.	Google's global infrastructure.
Formspree, Inc.	Whatever the Request a Demo or blog-subscribe form collects (see above)	The United States, per Formspree's own published privacy policy. Submissions are forwarded by email to members of the Emdaad team who handle sales and marketing inquiries.
HubSpot	Name, work email, company, and role from the workbook download form, and contact records used for direct outreach (see §8)	The European Union (HubSpot's EU data region).
InMotion Hosting	Server logs for every visit to emdaad.io and for the privacy@emdaad.io mailbox	Los Angeles, California, United States

Apart from the services above, and the email providers our team uses to send and receive messages, we don't share personal data with anyone.

5. How long we keep it

Google Analytics keeps event-level data for 2 months and user-level data for up to 14 months, refreshed each time you're active on the site — in practice, a visit resets the 14-month window for that data. Formspree submissions, HubSpot form contacts, and the copies of form submissions forwarded to our team's mailboxes are kept for up to 3 years.

6. Cookies and analytics

Google Analytics sets cookies in your browser to tell visits apart and group activity into sessions; Google Fonts sets none. You can limit this through your browser's own cookie settings, or by installing Google's Analytics opt-out browser add-on, which stops your activity from being sent to Google Analytics on any site that uses it.

7. Your rights

Egypt's Law No. 151 of 2020 on the Protection of Personal Data and Saudi Arabia's Personal Data Protection Law (issued by Royal Decree M/19 of 2021, amended by Royal Decree M/148 of 2023) both give people rights over their own personal data, generally including the right to know what's held about you, to ask for it to be corrected, to ask for it to be deleted, and to withdraw a consent you previously gave. This section describes how to reach us to ask about any of that; it is not a statement of our specific obligations under either law.

To ask about your data, or to ask us to correct it, delete it, or withdraw a consent, contact privacy@emdaad.io.

8. How we source contacts for direct outreach

Separately from anyone who visits this website, Emdaad's sales team identifies and contacts potential customers directly, using information found through business research tools (including Apollo and LinkedIn Sales Navigator) and public sources such as company websites and LinkedIn profiles. This processing exists to identify companies that may benefit from Emdaad's platform, and to reach the right person at that company. If you've received an outbound message from Emdaad and would like to know what we hold about you, or would like us to stop, contact us at privacy@emdaad.io.

9. Changes to this policy

We'll update this page when what we actually do changes, and revise the date at the top.

10. Contact

privacy@emdaad.io